Industry experts agree that more than 70% of business telecom invoices contain overcharges and are riddled with errors, hidden fees, and even fabricated charges. With ever-changing service provider offerings and complex contracts, it’s becoming increasingly difficult for businesses to manage. “Telecommunications assets are, for most organizations, the least understood and least managed source of IT indirect costs.” Gartner, Inc. MarketScope: Telecom Expense Management
Telecom costs can represent 40%-50% of the overall IT expenditure.
On average, customers who implement TEM solutions can save 15% - 50% of their annual telecom spend.
Technology Expense Management